I. PURPOSE OF THE REQUEST FOR PROPOSALS
The Town of Cicero, Illinois (the “Town”) is located approximately seven (7) miles west of Chicago’s loop, and is bordered by Interstate 290 and Interstate 55. Interstate 290 intersects with Interstate 294 west of the Town, giving residents from Chicago’s southern and northern suburbs, along with visitors from Indiana and Wisconsin, easy access to the Town. The Town is also easily accessible from Chicago’s western suburbs via Interstate 88.
The Town is a home rule municipality, governed by a full-time Town President, a Town Clerk and a seven (7) member Board of Trustees. The current Town President is Larry Dominick who was reelected in 2017 to a four (4) year term ending in 2021.
Currently certain Town departments are operating with old software programs, making it difficult to perform essential duties within those departments. The software programs may need to be rewritten if the old source code cannot be improved. The purpose of this RFP is to select one or more “Respondents” who possess the requisite programming experience, expertise and capability to provide the following services to the Town:
- Support Cicero’s GEMS system as well as other mobile device applications which includes programming that will consist of:
- Ability to fix glitches and implement enhancements associated with GEMS;
- Change new business printed inspection for pre-generated language;
- Program the ability to “unvoid” by override;
- Ensure owner information will not update until a stamp is issued;
- Port all property information from the Water Department to update automatically with the issuance of transfer stamps or compliance inspection;
- Clean up complaints to include pre-generated language;
- Change sign inspections;
- Permission modification;
- Ensure the Commissioner’s signature can auto print on all documents where needed;
- Handle obsolete documents in GEMS;
- Ability to reopen a document when created;
- Clean up reports;
- Clean up status on complaints or add a column for ticket issued YIN;
- Show the date an item was compiled on complaints;
- Resolve owner glitches when editing;
- Ability to rotate pictures;
- Have a user-friendly way to view “pending” inspections;
- Ability to export license search in Excel;
- Improve sorting by address in reports; and
- Clean up tabs.
- Upgrade the existing software program or create a new software program for the Collector’s office that will assist with certain duties that include:
- Maintain a variety of reports including; collection of outstanding debt from parking violations, collection of revenue, pet tag information, and vehicle tag information;
- Electronic ticket writing;
- Ability to merge data from the Illinois Secretary of State; and
- Upgrade the current system for sign on requests and reports generated.
- Install a new operating system to Microsoft Server 2012 or newer in the Collector’s office.
- Replace a print server, software, and database server.
II. SCOPE OF SERVICES
The purpose of this RFP is to select one or more Respondents with the experience and capability to provide programming assistance for the Town.
- Support Cicero’s GEMS system as well as other mobile device applications which includes programming that will consist of:
- Ability to fix glitches and implement enhancements associated with GEMS;
- Change new business printed inspection for pre-generated language;
- Program the ability to “unvoid” by override;
- Ensure owner information will not update until a stamp is issued;
- Port all property information from the Water Department to update automatically with the issuance of transfer stamps or compliance inspection;
- Clean up complaints to include pre-generated language;
- Change sign inspections;
- Permission modification;
- Ensure the Commissioner’s signature can auto print on all documents where needed;
- Handle obsolete documents in GEMS;
- Ability to reopen a document when created;
- Clean up reports;
- Clean up status on complaints or add a column for ticket issued YIN;
- Show the date an item was compiled on complaints;
- Resolve owner glitches when editing;
- Ability to rotate pictures;
- Have a user-friendly way to view “pending” inspections;
- Ability to export license search in Excel;
- Improve sorting by address in reports; and
- Clean up tabs.
- Upgrade the existing software program or create a new software program for the Collector’s office that will assist with certain duties that include:
- Maintain a variety of reports including; collection of outstanding debt from parking violations, collection of revenue, pet tag information, and vehicle tag information;
- Electronic ticket writing;
- Ability to merge data from the Illinois Secretary of State; and
- Upgrade the current system for sign on requests and reports generated.
- Install a new operating system to Microsoft Server 2012 or newer in the Collector’s office.
- Replace a print server, software, and database server.
The Town reserves the right to: (1) reject all proposals (the “Proposals”) submitted, in whole or in part and (2) in its sole and absolute discretion, to cancel or modify this RFP in whole or in part, without further notice.
III. REQUESTS FOR CLARIFICATION
Respondents should address all communications to Dominic Cannova, Information Technology Director. All questions or requests for clarification must be in writing, sent by mail, email to dcannova@thetownofcicero.com or fax to (708) 222-8223 and must be received no later than 5:00 PM on December 27, 2018. The Town shall not be responsible for the delay in the transmission of any request for clarification or other communication. Answers to all questions and/or requests for clarification will be posted on the Town’s website and available to ALL respondents on January 3, 2019.
3.1 Deadline and Procedures for Submitting Proposals
- Deadline
Proposals must be received by Dominic Cannova, Information Technology Director (addressed as set forth in Section 3.1(B)) no later than 3:00 PM, local time, on January 10, 2019. Late Proposals will not be considered and will be rejected and destroyed. The Town will not be responsible for any delays in the delivery, receipt or handling of Proposals.
- Procedures for Submitting Proposals
Proposals must be delivered to the following address:
Town of Cicero,
Attn: Dominic Cannova, Information Technology Director
4949 W. Cermak Rd.
Cicero, IL 60804
Respondent must submit one (1) original and five (5) copies in hardcopy format. In addition, Respondent must submit six (6) copies of the Proposals on a CD-ROM or flash drive in .pdf format. The original document must clearly be marked and must bear the original signature of an authorized agent. Respondent must enclose all documents in a sealed container. Proposals submitted via facsimile or electronic mail will not be accepted and will be rejected and destroyed.
All submissions are subject to the Illinois Freedom of Information Act (5 ILCS 140/1, et seq.)
For the entire RFP, including Submission Requirements, Evaluation Criteria, Rejection of Proposals, Contract Award, and Commitment to Diversity, please download and read the full RFP for Ad Hoc Application Development Support Services.